Every conversation.
Every lead.
Every signature.
Before you’re back.

Your website answers after you’ve gone home, tells you who’s ready to buy and gets the paperwork signed. It answers from your own content, or says it doesn’t know.

Book a demo Talk to the concierge
7:12
Thursday 4 September
7:12
ydo
Hot lead — scored 9 now
Sarah M. tapped your number and viewed pricing twice. Her visit just ended.
Call 0412 ··· 380
ydo
Customer waiting to talk 6:47pm
Asking about catering for forty people — the concierge has handed over.
ydo
J. Okafor signed 5:03pm
Supplier Terms — Bella Produce Co. is fully signed.
YDO Connect

A website concierge that answers from your pages, says so when it can’t, and books real appointments while you sleep.

YDO Capture

Every lead, every source, every hot buyer — alerted in minutes, reported monthly in your brand.

YDO Sign

Contracts sent in a sentence, signed on a phone, returned with a certificate.

Your content, or “I don’t know”.

Answers come from your pages and documents; when nothing matches, it says so and offers a person. The questions it fumbled come back to you with a draft answer to approve.

One person, start to finish.

The visitor in the conversation is the same person in the alert, the report and the signed agreement.

Buy one product. Or all of it.

Each product switches on per client. Start with the concierge, add the rest when you’re ready.

YDO Connect

Your customers don’t stop asking at 5pm.

A concierge that answers only from your own content, hands buyers to your team, and books appointments.

Answers only from your content

Answers come from your website, your documents and the answers you’ve approved. When it doesn’t know, it says so and takes a callback.

Hands over to a real person

A summary card lands in the Slack or Teams channel your team already watches. Whoever hits Accept talks to the visitor from there.

Books real appointments

Only live openings from your calendar, re-checked the moment of booking. Calendar entry, lead record and alert are written together.

For your visitors
It remembers people

A customer back a week later carries on the same conversation.

Built for phones

Full screen on mobile, with a visible way out and no keyboard fights.

Knows when you’re closed

After hours it offers a callback or a booking instead.

For your team
You hear in seconds

Each new lead, callback and booking emails and texts you straight away.

Knows when to offer a person

A dead end or plain frustration brings the offer, once per conversation.

Nothing left hanging

No pick-up in three minutes? The visitor is offered a callback.

Why it holds up
Accuracy checked after every change

Real questions are re-run after each update; any slip flags red that day.

You keep it current

Drag in the new price list and it’s answering that afternoon.

If a supplier goes down, the concierge doesn’t

A bad day at one provider costs one feature, not a dead chat box on your home page.

Interactive Go on — ask it something.
Pick a prompt — or type your own question.

Each one puts a different feature through its paces:

HL
Harvest Lane Grocers
Its own pages only
Demo store
HL
G’day! I’m the Harvest Lane concierge. Everything I say comes from this store’s own pages — ask me about products, prices or deliveries, or ask for a person.

A guided demo built into this page: Harvest Lane is a made-up store and the replies are scripted. The real widget installs on your site with one line of code — your logo, your colours, your content.

See it answer from your own pages.20 minutes · on your own website · no slide deck

Book a demoTry the Connect demo

YDO Capture

Know who’s ready to buy — before your competitor does.

Visits scored, enquiries accounted for, and a monthly report you’d hand to a board.

Hot leads, minutes later

Each visit is scored on what the person actually did: pricing pages, a phone tap, an abandoned booking. Clear your bar and the alert arrives with a number to tap.

A month you can hand to a board

A monthly PDF in your logo and colours, with no YDO branding anywhere. The same month lives on screen, where one click on a source re-slices it.

Teach it what it missed

The questions the concierge fumbled become cards with a draft answer. Nothing reaches the live concierge without a person approving it.

For your visitors
People, not sessions

Open any visitor and read their full journey, from first page to last question.

Every alert shows its working

Plain arithmetic, with each point’s reason printed in the alert.

Your customers are never chased

A conversation that reads as an existing customer asking for help scores zero.

For your team
Credit survives the browse

The enquiry three pages after the ad click still credits the ad.

Every hand raised

Phone taps, form sends and downloads all count, not just the conversations.

What your market asked

Ranked from visitors' own words, with what’s rising and what’s fading.

Why it holds up
It sends itself on the 1st

The report builds and emails itself each month, fix-list included.

One definition of a visit

The dashboard, the PDF and the Excel export share one visit rule.

AI groups, code counts

A model may group similar questions; the numbers are recomputed in code.

Interactive Your month, on one screen
Pick a source — the whole month re-slices.
Visits
1,284
8% vs Jul
24% met the concierge
Conversations
312
10% vs Jul
31% left an enquiry
Enquiries
96
8% vs Jul
43% became leads
Leads
41
14% vs Jul
3.2% of all visits became a lead this month.
Every number here is made up — a sample month for a sample store.
Day by day
Busiest: Fri 14 Aug · 83 visits
1 Aug31 Aug
What they asked about
And when one goes hot
Hot lead Score 9 · alerts at 6
Sarah M. 0412 ··· 380 · 2:41pm Sydney
Viewed pricing pages+2
Started a booking, didn’t finish+2
Tapped the phone number+2
Second visit+1
Back within 48 hours+1
Downloaded the price list+1
This is the alert your team gets — in Slack, email and SMS — the minute her visit ends. The arithmetic is the real scorer’s.
See how a hot lead earns its score.20 minutes · the scored alert and the monthly report, on a sample month
Book a demo
YDO Sign

Sent in a sentence. Signed before dinner.

Type “send the service agreement to Riley and Sam” and the AI fills the form. A person checks it and clicks Send.

See the demoDetails

01 — Start with the PDF you already send
The fields find their lines

Upload it and the AI proposes each field on its printed line. An admin approves them once.

02 — Send it in a sentence
The form fills itself

Names, emails and dates are picked from your sentence; a person always clicks Send.

03 — Then it keeps moving
Order, reminders, corrections

Signers go in order, a reminder names what’s left once they’ve started, and fixes take seconds.

04 — Signed anywhere
One link. No account. No app.

Opened on the phone in their hand, signed with a finger.

05 — Back complete, provably
Signed, with a certificate

Nothing comes back half-signed, and the certificate records each signature with its time, IP address and device.

06 — And nothing goes quiet
The whole pipeline, one screen

Sent, opened and signed on one screen, with each stuck document listed.

For your signers
Works on whatever they’re holding

Phone, tablet or desk — it opens in the browser they already have.

A closed tab costs nothing

Ticks save as they go, and the link reopens filled in.

Consent that can’t be skipped

Yes/No pairs become required questions, so the answer is on the record.

For your team
Details come back on their own

Send to someone again and their details return, highlighted for checking.

Chase the right person today

Stuck documents are listed with the reason they’re holding.

Renewals flagged 30 days out

Read from the document’s own dates; one click refills the template.

Why it holds up
A certificate that times every signature

Added to every completed PDF, stamped to the Sydney second.

A wrong email dies instantly

Correct the address and the old link stops working that moment.

Staff see only their own

Senders see their own documents; contractors can’t wander through HR letters.

Interactive Your team’s E-Sign home
Type what you want sent, or tap an idea. The documents and people here are made up.
Harvest Lane Grocers · Jess
Hello, Jess
Ideas for you
It remembers your day
Half-finished sends, documents to chase and renewals coming due are queued for you at login. Type a sentence — or tap one to try it.
Send your own agreement in a sentence.20 minutes · bring a PDF you actually send
Book a demo
On your phone

The 7:12pm hot lead, answered from the couch.

The portal in your pocket, on iOS and Android, using the account you already have. When something needs you, it finds you. The screens below show the same made-up store and month.

A lead goes hot

The same scored alert your Slack gets, on your lock screen the minute the visit ends.

A customer is waiting

When the concierge hands over to a human, the notification opens the conversation, and you reply from the phone.

A document comes back signed

Sender gets the word the moment YDO Sign records the signature. Chase the ones still sitting, from the E-Sign tab.

Your lock screen never shows the conversation

Notifications carry the name, the reason and what’s needed. The transcript, their contact details and the document stay behind your login.

01 · Home

The revamped dashboard, one-handed: funnel, deltas, day strip, and whoever’s hot right now.

9:41
Good evening, Luke
August · Harvest Lane Grocers
L
Visits↑ 8% vs Jul
1,284
24% met the concierge ↓
Conversations↑ 10% vs Jul
312
31% left an enquiry ↓
Enquiries↑ 8% vs Jul
96
43% became leads ↓
Leads↑ 14% vs Jul
41
Day by dayBusiest: Fri 14 Aug
1 Aug31 Aug
Hot lead SCORE 9 · ALERTS AT 6
Sarah M. 2:41pm · Google Ads
Viewed pricing pages+2
Tapped the phone number+2
+ 5 more across four reasons
Call 0412 ··· 380
Journey
What they asked about
Delivery areas & fees34
Weekly specials29
Gluten free range22
Home
Leads
Inbox
E-Sign
More
02 · Leads

Each lead with its score and its reasons. The phone icon does what a phone does.

9:41
Leads
All · 41
Hot · 6
New · 12
9
Sarah M.
Tapped number · viewed pricing twice
2:41pm
7
Mark Nguyen
Asked for a quote · returned twice
11:20am
5
Priya Shah Booked
Call booked for Friday 10am
Yesterday
4
Dave Rowntree
Asked about delivery areas
Yesterday
3
Emma Liu
Downloaded the price list
Monday
3
Tom Barrett
Asked about weekly specials
Monday
2
Nina Patel
Asked about opening hours
Sunday
Scores explained in every alert · you set the bar
Home
Leads
Inbox
E-Sign
More
03 · Conversations

When the concierge hands over, you reply from here — the waiting customer never learns you were at dinner.

9:41
Conversations
312 this month
Customer waiting to talk 1m 40s
“Do you cater for a group of about forty? It’s for the 19th.”
Reply now
Today
Delivery areas for BerwickBecame a lead
6 messages · 2:41pm
Gluten free rangeAnswered
4 messages · 1:12pm
Catering deposit and lead timesBooked
11 messages · 10:05am
Yesterday
Weekly specialsAnswered
3 messages · 5:48pm
Opening hours over the long weekendAnswered
2 messages · 9:14am
Home
Leads
Inbox
E-Sign
More
04 · E-Sign

The documents you’ve sent, who’s signed and who hasn’t. Remind or void without opening a laptop.

9:41
My Documents
+ New
All Awaiting · 2 Signed
Supplier Terms — Bella Produce Co.
Completed today 5:03pm · receipt emailed
Signed
Service Agreement — Birchwood Kitchens
Sent Monday · 1 of 2 signed
Awaiting
SM MT Mark’s turn — waiting 3 days
Remind Mark Void
Quote Acceptance — BrightPath Physio
Sent yesterday · reminder went 9:00am
Awaiting
NDIS Intake — R. Fletcher
Completed 28 Aug · receipt emailed
Signed
Catering Terms — September events
Draft · signers not yet added
Draft
Quick send: pick a PDF, add signers, drag their boxes
Home
Leads
Inbox
E-Sign
More
The platform underneath

Built to be resold. Built to be audited.

Your client’s brand, not ours

The widget, the monthly report, the invitations and the signing page carry your client’s logo and colours. Our name appears in one place — as the sender of the signing email and on the certificate: the courier, not the author.

One login for every client you manage

Switch between client workspaces from one account. Each client sees only their own.

One client’s data is kept apart from another’s

The separation is in how the data is stored, not in remembering to filter a query. It’s the first thing a security review asks.

One line of code on any site

Six ways to install, and no “powered by” badge anywhere.

Every report, alert and certificate reads in Sydney time; the certificate is stamped to the second. Ask on the call where each piece of data sits, which suppliers touch it, and what your client’s privacy policy needs to say.

See it on your own website.

Twenty minutes with the concierge running on your pages. Ask it what your customers ask you.

Priced per product. You get the number on the call, not after it.
Book a demo
hello@yourdigitaloffice.com.au · built in Australia, replies in Sydney hours